Overview
Luchy Luxe came to us with a vision to simplify professional cleaning services. Their biggest challenge? A complex booking system that caused frequent drop-offs during the scheduling process.
We partnered with Luchy Luxe to redesign their entire digital presence, transforming it into a streamlined WebApp that simplifies bookings and payments while delivering measurable business growth.
Project Details
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Founded
2018
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Location
Tampa, Florida
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Industry
Professional Cleaning Services
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Scope of Work
Blog Design and Development, SEO Optimization, Content Structuring, Mobile Responsiveness
challenges
01. High drop-off rates during booking
Users abandoned the booking form due to a lengthy and confusing process.
02. Lack of pricing transparency
Customers couldn’t estimate service costs before scheduling, leading to frustration.
03. Inefficient manual processes
Scheduling and follow-ups were handled manually, resulting in missed appointments and wasted time.
solution delivered
Whether for small or large-scale projects, we are committed to delivering cutting-edge results, contributing to a more sustainable and innovative energy future.
01. Complete Website Redesign
Transformed the outdated website into a modern WebApp, ensuring it’s mobile-friendly and visually engaging.
02. Custom Booking Calculator
Designed a dynamic calculator that generates accurate pricing based on property size (rooms, bathrooms, kitchen, living areas).
03. Integrated Payment Gateway
Built a seamless payment system that allows users to pay and book instantly.
04. Google Calendar Integration
Implemented automatic appointment scheduling and email confirmations for enhanced user experience.
journey with Us
01. Discovery
2 Days
Stakeholder interviews, RFI/RFP, and Research & Strategy.
02. Design
3 Days
Wireframes, initial prototyping for desktop & mobile, Creation of a Design System.
03. Develop
15 Days
Full-stack implementation, Native API integrations & Backend Extensions.
04. Delivery
5 Days
Q&A, User Training, and Live Support.
impact
80%
Increase in bookings within the first three months.
50%
Reduced drop-offs during the booking process by
95%
Improved customer satisfaction with transparent pricing and streamlined scheduling.
Market Opportunity
The professional cleaning services market in Tampa, Florida, is highly competitive, with businesses relying heavily on technology to attract and retain customers. Key challenges included:
- Rising demand for convenience: Customers increasingly preferred instant quotes and seamless online booking experiences.
- Digital transformation gap: Many local competitors lacked user-friendly platforms to facilitate transparent pricing and scheduling.
- High growth potential: The market showed a significant opportunity for businesses that could optimize their processes and provide exceptional user experiences.
